empathy - ICTEvangelist

May 11 2016

Dealing with difficult conversations

By Mark Anderson Leadership 4 Comments

It is true that honesty is always the best policy but how you deliver that feedback and have that conversation is something which can turn that conversation in to a win or a massive lose. Delivering bad news is never easy but these frank and honest conversations are an important…

Apr 27 2016

Love2

Empathy in school leadership

By Mark Anderson Leadership No Comments

Originally written for the Show My Homework blog, this post examines the different ways you can show empathy as a school leader. I hope you find it on point and useful. Empathy: (noun) the ability to understand and share the feelings of another. Life can be pretty sucky. It’s true.…

Aug 23 2015

Love0

A conversation on EducationUX

By Mark Anderson thinkings One Comment

Gapingvoid are a consultancy and visual communications agency in Miami Beach, Florida. Their blog is worth checking. The brain child of Jason Korman (co-founder and CEO) and Hugh MacLeod (co-founder and Creative Director), you'll more than often see their work on Twitter talking about management and any number of education…